The Customer Agent OS

Built into your stack. Operated with you.

Trusted by teams at

96%

CSAT score

Mirakl, 2025

800k+

Conversations handled

across teams

70%

Tickets resolved by AI

with no human escalation

PILLAR 1, DEPTH OF INTEGRATION

Your customers already live inside your product. Your agent should too.

AGO agents run inside your app, your WhatsApp or your Messenger and are securely integrated to your business data.

In app agent

Embed AGO directly in your product so the agent has the user session, the current page and can guide them.

Omnichannel by default

Help your customers from multiple places: widget, email, WhatsApp, Messenger.

Real time data from your MCPs and APIs

Query order status, customer records, and live data the moment a question is asked.

Business knowledge

Connect directly to your existing tools and platforms with zero config connectors. Your knowledge stays current. Content syncs in real time so agents never serve outdated information.

Notion Confluence Zendesk Intercom HelpScout HubSpot KB Airtable SharePoint MadCap Mintlify Paligo Smart Tribune Qualios Readme Crisp YouTube OpenAPI JSON XML Manual

Native to your helpdesk

AGO plugs in front of what you already run. Tickets, conversations, and routing rules flow to your existing helpdesk.

Zendesk Intercom HelpScout HubSpot Crisp Slack

Explore all integrations →

PILLAR 2, EXPERTISE ON TAP

Ship agents on your own. Or with us.

AGO is built for teams that continuously iterate on their customer experience. When you want more firepower, a dedicated AI Engineer is in the loop on every account to tune, monitor and ship improvements alongside your team.

Co construction model

Your team brings the domain knowledge. Our team brings the agent expertise. The artifact is yours, the operational uplift is shared.

Weekly tuning rhythm

Every week the AI Engineer reviews failed conversations, ships prompt and tool changes, reports on quality KPIs.

Tailored experience for your customers

Need a flow, an interface, or a behavior that doesn't exist yet? We build it for you. Your use case never waits on our roadmap.

HOW IT WORKS

From question to answer in seconds.

Every customer question flows through AGO, grounded in your documentation and live business data.

STATUSAwaiting input
01 / 06

01
A customer asks a question
02
The request reaches the AGO platform
03
AGO fetches the right context from your documentation
04
AGO calls your APIs for real time data
05
AGO answers the customer with a sourced response

ANALYTICS

Fine-grained control and visibility into your AI agents' performance

Real time dashboards and analytics to monitor agent effectiveness, customer satisfaction, and team performance.

Conversation volume

Daily trends and user activity

Resolution rates

First contact and escalation metrics

Knowledge usage

Quality scoring

Human and AI evaluation metrics

AGENT LIFECYCLE

Build and test AI agents, fast.

01
Create your agent
Spin up a new agent in minutes.
02
Plug a source of knowledge and APIs
Connect docs, ticketing, databases, APIs.
03
Test it in the agent lab
Run scenarios, replay real conversations.
04
Put it in production with access control
Decide who can talk to which agent.
05
Monitor the quality of every conversation
AGO evaluates and proactively looks for issues in conversations.
06
Improve the agent
Feed insights back. Compounding quality.

TICKETING & ESCALATION

Seamless escalation to any helpdesk platform.

When a question requires a human, AGO checks your routing rules and creates a rich ticket in the right system, for the right team, with full context.

STATUSAwaiting input

01
A customer asks a question
02
AGO detects a rule says it's for a human
03
AGO selects the right destination
04
A rich ticket is created in Zendesk or Jira

TESTIMONIALS

Trusted by Innovative Companies

See what our customers are saying about AGO.

Featured by OpenAI·OpenAI published a story about our work with Mirakl

"On the client side, we are already seeing meaningful changes in usage. Some clients have fully integrated our digital agent into their daily routines. Whenever a question comes up or there is an internal discussion, their reflex is to turn to the agent."

Juliette Hendouze

Director Customer Services at Mirakl

"AGO permet à nos clients d'avoir une réponse à leurs questions tout de suite, permettant aux équipes support de se concentrer sur les problèmes compliqués"

Thibaut Desemberg

CEO, Tickee

View All Case Studies

GET STARTED

Ready to reimagine your customer experience?

Deploy AI agents that truly understand your customers and your business. Book a demo with our team to see Ago in action.

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