A customer smiling at her laptop in a café

AI agents for your customers

From the first question to the renewal, they qualify leads, guide customers inside your product and resolve their requests.

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Featured by OpenAIDiscover our work with Mirakl

Cut in support cost: 20 to 50%
Tickets resolved by AI: 70%
Conversations handled: 800k+
CSAT score (Mirakl, 2025): 96%

SOC 2 Type II

GDPR compliant

YOUR CUSTOMER’S JOURNEY

Every point of friction can cost a sale or a renewal.

One agent for each moment, all working from the same customer context.

Lead qualification and quotes

From the first question to a qualified lead and a quote

The agent answers from your catalogue and prices, qualifies the need and prepares the quote under your commercial rules. Your sales team receives a qualified lead, or the quote goes out directly.

Answers outside office hours, on your website and messaging apps
Sends the lead to your CRM with the need already described
Prepares the quote or sends it, depending on what you entrust to it

227+ product sheets queried in real time, in French, Tahitian and English

Also at L’Office du Viager and Weendeal

See Temana Import’s story

A coast road seen from above — After a Messenger conversation with Temana Import’s agent. Contact details changed.

In product help

Help your customer complete their first task

The agent lives inside your product. It knows where each customer stands in their onboarding, answers from their own plan and takes them to the next step.

Answers from each customer’s own onboarding plan
Opens the right page
Prepares changes for review

In production for onboarding inside the Brevo interface

Bring AGO into your product Extension, WebMCP or in app agent? Compare the three

Getting started with Brevo

JourneySuccess planResourcesOnboarding agent

Ask about your onboarding

Answers are based on your onboarding plan: 0 of 51 tasks done.

How do I complete “Discover the Brevo platform step by step”?
What’s left in Introduction to Brevo?
What should I focus on this week?

Ask a question

After the onboarding agent inside Brevo. Recreated screen.

AI support

Understand the request and take it through to resolution

The agent reads the account and its history, queries your business APIs, then answers and acts. When a person needs to step in, they receive the conversation with its context.

Inside your product, by chat, email and messaging
With Zendesk, Intercom, HubSpot or AGO’s own inbox
Live takeover by your team, in the same conversation

Deflection went from 40% to between 75 and 85%

See Silae’s story

Welcome to your digital safe

Keep your personal and professional documents in one secure place.

eDocPerso assistant

A document missing? Follow these steps to find it

Hello, I can’t find the old payslips from my previous employer

Hello! Did you change employer recently? If so, your old payslips are probably in another eDocPerso safe. Have you tried merging your safes? If you are not sure how, I can guide you: Merging safes.

After the assistant on eDocPerso, Silae’s employee portal. Recreated screen.

NewAGO Success

Spot an obstacle and prepare the action that helps remove it

When the same topic keeps coming back in an account’s conversations, AGO flags it and prepares the follow up for your team. It works alongside your CRM.

A score for each account, with the reason behind every point
An alert that comes with the message to send
The renewal opened 90 days before its date

Discover AGO Success

Account reviewNorthwind

Health score54At risk

Setup: same topic in 4 conversations↓ 18
Main contact inactive for 21 days↓ 9
Tickets resolved within a day↑ 6

AI suggestion / EditableOffer help with the setup

Source: the account’s conversationsApprove

Renewal in 84 days

Illustrative example. Sample data.

ONE PLATFORM FOR THE WHOLE JOURNEY

The same customer context for all your agents.

Your knowledge
Your business data
Your rules for action

AGO AI agentsUnderstand / Answer / Act

01Qualify a lead
02Guide inside the product
03Resolve a request
04Inform customer follow up

Connected to your product, your CRM and your support tools.

See all integrations

FOR YOUR TEAMS

Your teams work in the same platform as the agent.

Keep your helpdesk or use AGO’s.

01
Inbox and mailboxes
Tickets, emails sent to your support address and conversations to take over live arrive in one queue. What the agent does not finish, someone becomes responsible for.
Learn more
02
Workflows
Qualify each request and route it to the right team, with the customer’s need, the data retrieved and the actions already tried.
Learn more
03
Knowledge
Find what your documentation is missing, review the proposed correction and test the answer before publishing.
Learn more
04
AGO AppsNew
Your business teams build their own tools with Claude or Codex, such as case tracking or quote preparation. They describe, test and adjust, and AGO hosts the app.
Learn more
05
Analytics and quality
Follow volume, resolution rate and recurring topics, then open the conversations that went wrong.
Learn more
06
Tests and security
Replay your scenarios before each release and run simulated attacks against your agents. AGO is SOC 2 Type II certified.
Learn more

CONTROL

You choose who decides, one decision at a time.

For each type of decision, you say whether the agent takes it alone, submits it for approval or leaves it to a person.

Decision	The agent decides	The agent proposes, someone approves	A person decides
Resend an invoice	The agent decides
Change a delivery address	The agent decides
Grant a goodwill gesture		The agent proposes, someone approves
Refund an order		The agent proposes, someone approves
Terminate a contract			A person decides

An example split. Yours follows your own rules.

CUSTOMER RESULT / SILAE

Silae nearly doubled the deflection of its support

75 to 85%of conversations deflected by AGOUp from 40% with the previous chatbot

40%
deflection with the previous chatbot: 8M+
employees with access to eDocPerso, Silae’s employee portal

Read the case study

On the client side, we are already seeing meaningful changes in usage. Some clients have fully integrated our digital agent into their daily routines. Whenever a question comes up or there is an internal discussion, their reflex is to turn to the agent.

Featured by OpenAI·OpenAI published a story about our work with Mirakl