Skip to main content
AGO

AI in customer operations

Start building your Self-Improving company with AGO

Sensors, policy, tools, quality gates, and a learning agent. The five layers that turn AGO into a self-improving loop that gets better while you sleep.

Read article

All articles

Start building your Self-Improving company with AGO

Start building your Self-Improving company with AGO

Sensors, policy, tools, quality gates, and a learning agent. The five layers that turn AGO into a self-improving loop that gets better while you sleep.

May 20, 20264 min read
Maxime Thoonsen
Maxime ThoonsenCo-founder
GenAI Days Paris 2026: Recap of Every Talk

GenAI Days Paris 2026: Recap of Every Talk

An in depth recap of every talk from GenAI Days Paris 2026, the conference co organized by AGO on April 16, 2026.

April 17, 202610 min read
Maxime Thoonsen
Maxime ThoonsenCo-founder
Why Chatbots Fail on Complex Tickets (And What to Do About It)

Why Chatbots Fail on Complex Tickets (And What to Do About It)

Most AI chatbots handle simple questions well but break down on multi-step cases. Here is what goes wrong and how persistent agents fix it.

February 15, 20262 min read
Damien Mourot
Damien MourotCo-founder
Imagine Summit 2025: The Developer in the Age of Generative AI

Imagine Summit 2025: The Developer in the Age of Generative AI

Maxime Thoonsen will speak at Imagine Summit on December 4th in Rennes about the transformation of the developer role, from coding agents to agent clusters.

December 01, 20251 min read
Maxime Thoonsen
Maxime ThoonsenCo-founder
Create Agents and AI Tools with AGO's MCP server

Create Agents and AI Tools with AGO's MCP server

Discover how AGO's MCP server enables developers to create and manage both AI agents and tools directly from their development environment using Claude Code and other MCP clients.

November 16, 20252 min read
Maxime Thoonsen
Maxime ThoonsenCo-founder
AGO at TECH FOR RETAIL 2025

AGO at TECH FOR RETAIL 2025

Meet AGO at TECH FOR RETAIL and discover our Integrated AI agents that get things done

November 06, 20252 min read
Maxime Thoonsen
Maxime ThoonsenCo-founder
MCP UI: A new way to build interactive AI-powered experiences

MCP UI: A new way to build interactive AI-powered experiences

Discover the new trend of MCP UI that enables fully interactive and reliable user interfaces powered by AI.

September 10, 20252 min read
Maxime Thoonsen
Maxime ThoonsenCo-founder
Offer 24/7 multilingual phone support with GPT Realtime and AGO.

Offer 24/7 multilingual phone support with GPT Realtime and AGO.

Discover how AGO leverages OpenAI's new gpt-realtime model to deliver human-quality voice support, overcoming critical challenges in interruption handling and multilingual comprehension.

August 28, 20252 min read
Maxime Thoonsen
Maxime ThoonsenCo-founder
Maxime Thoonsen on Comptoir IA: Building the Future of Customer Operations

Maxime Thoonsen on Comptoir IA: Building the Future of Customer Operations

AGO's CTO Maxime Thoonsen discusses AI innovation, customer operations, and the future of business automation on the Comptoir IA podcast.

July 30, 20251 min read
Damien Mourot
Damien MourotCo-founder