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Ticketing Integration
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Supercharge Crisp with AI-Powered Support

AGO integrates with Crisp to automate customer conversations, provide instant responses, and help your team deliver exceptional support at scale.

What is the AGO + Crisp Integration?

The AGO Crisp integration brings AI-powered automation directly into your Crisp inbox. When customers reach out via chat, email, or any Crisp channel, AGO analyzes the conversation and either responds automatically or assists your team with intelligent suggestions.

Crisp is known for its modern, unified inbox that brings all customer conversations together. AGO enhances this by adding AI capabilities that understand customer intent, search your knowledge base, and provide accurate answers instantly. The combination delivers the responsiveness customers expect with the personal touch Crisp enables.

The integration works across all Crisp channels including live chat, email, and messaging apps. AGO maintains conversation context across channels, ensuring customers receive consistent, helpful responses regardless of how they reach out.

Benefits

Benefits of AGO with Crisp

Transform your Crisp support operations

Instant Response on All Channels

AGO responds immediately to customer messages across Crisp's unified inbox. Whether customers use live chat, email, or messaging apps, they get instant, helpful responses 24/7.

Seamless Human Handoff

When conversations need human attention, AGO seamlessly transfers to your team with full context. Agents see the conversation history, customer intent, and suggested responses.

Proactive Customer Engagement

AGO can initiate conversations based on visitor behavior, providing help before customers even ask. Reduce bounce rates and increase conversions with timely, relevant outreach.

Unified Knowledge Access

Connect your knowledge sources to AGO and let AI agents answer questions using your documentation, FAQs, and product information directly within Crisp conversations.

Use Cases

Use Cases for AGO + Crisp

How teams use AGO with Crisp

Live Chat Automation

E-commerce and SaaS companies using Crisp for live chat connect AGO to handle common inquiries automatically. Product questions, pricing, shipping information, and basic troubleshooting are resolved instantly, while complex issues route to human agents.

Multi-Channel Support

Companies managing customer communication across chat, email, and social messaging use AGO to provide consistent AI-powered responses across all channels. One AI, unified experience, regardless of where customers reach out.

Lead Qualification

Sales teams use AGO with Crisp to qualify leads automatically. The AI engages website visitors, asks qualifying questions, and routes hot leads to sales reps with full conversation context and qualification data.

After-Hours Coverage

Teams use AGO to maintain high-quality support when agents are offline. Customers in different time zones or reaching out at night get immediate, accurate responses instead of waiting for business hours.

How It Works

How the Crisp Integration Works

Connect AGO to your Crisp workspace

1

Connect Your Crisp Account

Authorize AGO to access your Crisp workspace. The integration uses Crisp's official API with secure OAuth authentication. You control which inboxes and channels AGO monitors.

2

Configure AI Behavior

Set when AGO should respond automatically versus assist human agents. Define response tone, escalation triggers, and integration with your knowledge sources.

3

Deploy and Monitor

AGO begins handling conversations immediately. Track performance through analytics dashboards showing automation rates, response times, and customer satisfaction.

Why AGO for Crisp?

AGO is built specifically for customer support, not adapted from a generic chatbot. This means better understanding of support conversations, appropriate handling of customer emotions, and intelligent escalation when human touch is needed.

Crisp users value simplicity and modern design. AGO complements this philosophy with an integration that just works. No complex setup, no workflow disruption. Your team continues using Crisp as they always have, enhanced by AI capabilities.

The combination of Crisp's unified inbox and AGO's AI creates a powerful support platform. Handle more conversations without growing your team, while maintaining the quality and personal touch that builds customer loyalty.

Ready to Add AI to Crisp?

See how AGO transforms your Crisp support. Book a demo to explore the integration with your specific use case.